Notixy
Support
Get in touch
Something broken, a question, a sender to report, or a request about your data: use the feedback form. It goes straight to the person who writes the code — there is no support queue, because there is no support department. You can leave an email address if you want a reply, or leave it blank and stay anonymous.
Everyday actions
Subscribe. Find a sender in the catalog, open it, choose the categories you want and subscribe, or scan the sender’s QR code with the iPhone camera or the app’s “Scan code”. Until you do, the sender cannot notify you.
Unsubscribe or pause. Open the sender or one of its notifications and unsubscribe; it takes one tap. To silence a sender for a while instead, pause it for 1 hour, 8 hours, 1 day or 1 week: its messages still reach your inbox, without a sound or banner, and the pause ends by itself.
Quiet hours. Set the time of day you don’t want to be disturbed, and choose which categories may still come through. By default promotions and info wait until the window ends; time-sensitive messages and appointment reminders still come through, and critical alerts always do.
Your nickname. A sender sees your nickname only if you switch on “Show my nickname to this sender” for it, or if that sender requires one.
Report a sender. Use the report action on the sender or on one of its notifications. If something is urgent or the report isn’t enough, tell us through the feedback form.
Delete your data. In the app, open Settings and choose Delete my data. Everything we store about you on our servers is removed immediately and the app starts afresh with a new, empty ID. You can also ask through the feedback form.
More answers are in the FAQ; the form above is still there if it doesn’t cover your question.